Refund of deposit from Matilda

M

Mikimoo

Registered User
Hi
I have been booked into deliver at Matilda and have consequently paid my $20000HKD deposit. Our circumstances have changed (job change/family illness) and need to go home to Australia- hence i will not be delivering in HK. Has anyone had any success with obtaining a refund when it is not technically for a medical reason, but is a reason beyond their control? It seems if they are able to fill the space from the waiting list, at least some of the deposit should be returned...
Any thoughts/experiences?
Thank you
Mikala
 
Mikimoo

I went for the tour recently and the communications/PR officer who conducted the tour STRESSED to me that the deposit will not be refunded for any circumstance except for a medical reason.

Maybe you could use the family illness as your reason instead of a change in job circumstance?

Good Luck!
 
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