I'm not sure on this one. When we called, they said the baby did not need to go there. But once I was up at the counter, they asked me where the baby was. My baby was then sleeping in the stroller in the waitin area, and I practically had to wheel him up to show them his face. Mind you, he was 3 weeks old, sleeping on his side with half his face covered, they wouldn't be able ot tell whether it was him anyway, but that seemed to have pleased them enough. I would say, to play safe, take your baby.