I had a really bad experience at Playtown today. Nothing to do with the place in fact, I have really good comments about it. Spacious, excellent staff, clean and well maintained. My first experience there was superb, my son who is extremely clingy and shy even enjoyed himself on our first visit which was on a Sunday. Sunday probably because we don't see many helpers there, mostly parents, we were all very polite and courteous with one another especially when it comes to taking turns with the limited number of kiddy cars.
But today(Friday), I was there again with my son and helper. As it is, I already had a tough day today, arranging lunch for my helper before we left the house so that she can feed my son while I catch a late lunch (3pm). But when I went back to Playtown after my lunch, my 17 month old son was crying and he threw up on my helper.
While trying to calm him, I walked around with him and thought I might be able to get his favourite kiddy car to make him happy again. I was waiting and waiting and all I see were some kids sitting in the kiddy cars watching the tv and the one who was in the one and only kiddy car (also my son's fav) was just next to his helper (who was happily chatting with other helpers - a familiar scene in Central on a Sunday!). At first I approached one of the staff stationed at the area to ask if I could have a car and he took one fr the kid who was sitting watching tv but my son refused to sit in it. He pointed at his fav car. I waited and waited until I couldn't wait anymore. Also I thought maybe I shdn't "complain" to the staff instead ask politely. So I approached the helper and just asked "Excuse me, are u the minder, may I have the car if he's done with it coz' I've been waiting for a while?"(am I being rude by asking this?) coz' she gave me a really nasty look and started making eye contacts with the other helper beside her and began her "show off". She shouted loudly saying why don't I just ask the kid myself if I want the car. I was totally taken aback cuz' I never expected such a nasty reply. Even if my English was bad, I'm sure my tone was the most polite one. I was loss for words for a while and I didnt' wanna make a big fuss coz' I didn't wanna frightened the kids. So I just told her off by saying he's just a kid but ur an adult and ur responsible for him. Plus she was actually aware of me waiting coz' I've seen her looking at me but gave that kind of "I don't give a dxmn" look and that smirk on her face.
Sorry I just have to vent it all out here coz' I feel really sad for the kid for having such a bad bad role model and I pity the employers for not knowing what she's feeding(morally) their son. As for the management of Playtown, if they ever come across this thread, they shd really do something about this as it's bound to be a common occurence if not bigger confrontations, among the adults there especially if the crowd keeps growing. I'm not going to pay to be bullied .. just wanna have a good time with my baby.

But today(Friday), I was there again with my son and helper. As it is, I already had a tough day today, arranging lunch for my helper before we left the house so that she can feed my son while I catch a late lunch (3pm). But when I went back to Playtown after my lunch, my 17 month old son was crying and he threw up on my helper.
While trying to calm him, I walked around with him and thought I might be able to get his favourite kiddy car to make him happy again. I was waiting and waiting and all I see were some kids sitting in the kiddy cars watching the tv and the one who was in the one and only kiddy car (also my son's fav) was just next to his helper (who was happily chatting with other helpers - a familiar scene in Central on a Sunday!). At first I approached one of the staff stationed at the area to ask if I could have a car and he took one fr the kid who was sitting watching tv but my son refused to sit in it. He pointed at his fav car. I waited and waited until I couldn't wait anymore. Also I thought maybe I shdn't "complain" to the staff instead ask politely. So I approached the helper and just asked "Excuse me, are u the minder, may I have the car if he's done with it coz' I've been waiting for a while?"(am I being rude by asking this?) coz' she gave me a really nasty look and started making eye contacts with the other helper beside her and began her "show off". She shouted loudly saying why don't I just ask the kid myself if I want the car. I was totally taken aback cuz' I never expected such a nasty reply. Even if my English was bad, I'm sure my tone was the most polite one. I was loss for words for a while and I didnt' wanna make a big fuss coz' I didn't wanna frightened the kids. So I just told her off by saying he's just a kid but ur an adult and ur responsible for him. Plus she was actually aware of me waiting coz' I've seen her looking at me but gave that kind of "I don't give a dxmn" look and that smirk on her face.
Sorry I just have to vent it all out here coz' I feel really sad for the kid for having such a bad bad role model and I pity the employers for not knowing what she's feeding(morally) their son. As for the management of Playtown, if they ever come across this thread, they shd really do something about this as it's bound to be a common occurence if not bigger confrontations, among the adults there especially if the crowd keeps growing. I'm not going to pay to be bullied .. just wanna have a good time with my baby.
