Dear Ladies,
I received an email from Matilda's admissions office today, telling me that they have changed the maternity package (=the price). Now, this is just a day AFTER I paid the HKD 20,000 deposit fee. According to their new price list, all the room costs went up by HKD 2,000~3,000, including other costs such as epidurals.
They tell me that this is the norm in Hong Kong (and is it??) and they even mentioned in their information sheet that the prices can increase without prior notice. Even so, they quoted me a different (lower) price when I visited for a tour 1 month ago, and also never told me that the price would change when I called them to pay for the deposit two days ago.
My husband and I are quite upset about their approach and think they do not respect their patients/customers. We had done alot of research and given much thought on the hospitals here in HK, since this is our first child, and to be told AFTER we have paid the deposit that they have increased the price suddenly and that we can't do anything about it, does not make any sense. In the big scheme of things, the price difference may not be that big, but they still ought to have given us some prior notice. We feel cheated.
For those of you who received the price quotations just a few days or weeks ago, be aware that the prices have changed - Today.
I received an email from Matilda's admissions office today, telling me that they have changed the maternity package (=the price). Now, this is just a day AFTER I paid the HKD 20,000 deposit fee. According to their new price list, all the room costs went up by HKD 2,000~3,000, including other costs such as epidurals.
They tell me that this is the norm in Hong Kong (and is it??) and they even mentioned in their information sheet that the prices can increase without prior notice. Even so, they quoted me a different (lower) price when I visited for a tour 1 month ago, and also never told me that the price would change when I called them to pay for the deposit two days ago.
My husband and I are quite upset about their approach and think they do not respect their patients/customers. We had done alot of research and given much thought on the hospitals here in HK, since this is our first child, and to be told AFTER we have paid the deposit that they have increased the price suddenly and that we can't do anything about it, does not make any sense. In the big scheme of things, the price difference may not be that big, but they still ought to have given us some prior notice. We feel cheated.
For those of you who received the price quotations just a few days or weeks ago, be aware that the prices have changed - Today.