Recent experience at Adventist hospital

teresahui

Registered User
Can anyone share your recent experience at Adventist? I had my first baby born 2 years ago there and my experience was excellent - in terms of the quiet environment and the caring nurses. But I recently read some threads that Adventist has been bad and some people even requested for deposit refund. I am having my 2nd one expecting in Nov. Please share your experience. Thanks.
 
Hi Cary,

I gave birth at Adventist early this year and it was great. The environment, staffs and food were great! I wonder why some people requested for deposit refund....
 
i'm curious to what "bad experiences" ppl had too- i'm scheduled to deliver at hk adventist as well in nov, though have only heard good things.
 
I didn't have good experience there at all. I think esp. if you want to breast feed. I told them I solely want to breast feed my baby. They are not very concern about how often you want to feed your baby. I think the key to breast feed successfully is to let baby latch on as often as possible in the beginning. So I requested them to bring in my baby every 2 hours. They are always late and in the middle of the night they never bring in my baby as I asked them to. When I complained about it, the nurse said to me why don't you keep your baby in your room 24 hours. I said what about changing nappy and swaddling the baby. She said I'll teach you and you can do it all on your own! What a mean nurse! Also I tried to go into the nursery once and they were having a shift change and one of the nurse said to me, when we are having a meeting don't come into the nursery! I was so upset because I was anxious to feed my baby. I complained to the head nurse but I think they don't really care. They are very disorganized and don't really support breastfeeding. I was very disappointed when I leave the hospital.
 
I delivered at Adventist in October 2008 and my experience was a nightmare. I delivered by C-section and was roomed on the surgery ward instead of the maternity ward. I didn't see my daughter until 12 + hours after delivery. I stressed that I wanted to breastfeed, however, since I couldn't move and they would not bring my baby up to me, I did not have a chance to try until the next day and we were pushed to give her formula. We were given many different excuses and promises by several different staff regarding the situation.
Apparently, the day I delivered was very busy, however, this is not an excuse for the treatment I received; we didn't even get an explanation of what was happening or why. I will not be returning to Adventist in the future.
 
"I said what about changing nappy and swaddling the baby. She said I'll teach you and you can do it all on your own! What a mean nurse!"

mean to suggest that she teach you what to do so that you feel comfortable and confident doing it yourself? i don't think so.
 
Recent experience at Adventist Hospital

I had a very pleasant experience at The Adventist and was there recently for my second baby - both c-sections. Its often hard to gage what is a good experience and what is not, it's a very personal experience.

Afterall I went in without many expectations and walked out feeling rather content, because both my babies were healthy.
 
I delivered my son at Adventist in July 2008 via c-section and had a great experience.

The nurses were lovely and took a lot of time showing me how to bathe, feed, swaddle my son. I had a lot of difficulty breast feeding at the start and they were more than happy to sit down with me for hours on end until I was successful.

You do run the risk of not getting the room you want or even to be in the obstetric ward in all private hospitals here in HK - it is not just an Adventist thing.
 
I delivered my first baby (natural birth) at Adventist a few months ago. A couple of nurses / mid-wives in the delivery ward were very nice and helpful. The hospital wasn't crowded, and I was sharing the general ward with another mum on the first night after my delivery. I told the nurses that I wanted to breastfeed exclusively, and they basically brought the baby to me whenever she wanted to eat, including waking me up a couple of times in the middle of the night. I found most of the nurses patient and well-mannered.

Breastfeeding advice, however, was minimal. Basically, the nurses only demonstrated the possible positions and then left us to work it out our own, rather than spending time with us to see where we might have gone wrong, or how the positioning could be improved. They could have done more to help, I suppose.

Overall, I think it's a pretty pleasant experience.
 
I delivered my first at Adventist in Jan 2008 also c-section and i had a very bad experience with them. I am going to Matilda for my 2nd, i will not recommend Adventist.

Because I have allergy for pollen, I can not stand the flowers especially after c-section. But there were alot of flowers in the hall way as one of the patients received them, so I had to ask many different stuffs to remove them in the patients room, but it had taken them about 8 hours two shifts to finally did it! I was suffered very badly during that time but no nurses offered any other solution. there were also kids playing in the hall way and no one stops them.... I had myself checked out the next day.

If you had booked in already you may not be able to get your deposit back and also you do run the risk of not getting in another hospital too. My advise is do remind them if you have some conditions like mine when the time you check in the hospital.

good luck.
 
I delivered at Adventist in March 2009 and compared to Queen Mary where I delivered baby#1, it was a good experience. I had an induced, but otherwise natural delivery. I do think the nurses were much more helpful, etc. before and during the delivery. After delivery, it was difficult to get a nurse via the call bell. Sometimes, I had to go into the hallway to track one down during the night. There seems to be a skeleton shift on duty at night. The nurses did bring baby to me for feedings, but it was often much longer than 2 hours between feedings during the night. I did complain about this, but it didn't seem to change anything. If you want to sit in a bathtub during your contractions, you need to go into the hallway to another room as the delivery rooms do not have bathtubs inside them (& you cannot do a water birth either!) I chose a semi-private room (2 beds), but it wasn't worth the money. I would advise booking either a private room or a ward room. The lady I shared the room with had visitors constantly from 7:30am until 9pm at night and they dominated the entire room around my curtain as well as the toilet! I left the hospital after one night as I wasn't getting much rest b/c of this. Also, the hospital only has "healthy food" so there was no caffeine (no sodas, coffee, etc) in the building, much to my husband's disappointment so bring a flask! Other than those things, the delivery was perfect (highly recommend Dr. Cora Ngai) and the delivery midwives were fantastic. Not so enthusiastic about the after care, but this was baby #2 and I was much more confident about breastfeeding, bathing, swadding, etc and how to take care of myself post- delivery. If having baby #1, I would recommend Matilda. If having baby #2+, then other hospitals (public/ private) would be ok b/c you know how to do it all...
 
I delivered my daughter 8 months ago at Adventist, and I had GREAT experience there. From Labor until the last day after C-sec, the nurses were great, very caring and would sit and share all the info on how to breastfeed to nappy change, bathe , swadle and sleep. They would bring in the baby to my ward for breastfeed everytime I asked for. I would love to go there again when I have my second one.

Good Luck
 
May I know why some people are put in the surgeon ward instead of maternity ward? is the hospital very full for ALL rooms? or it's just that you want particular type of room and it's full?

I am going to have c-section in Oct. Though I prefer to have semi-private room, I don't have much concern if they put me in general room or private if semi-private is not available. would that minimize the risk of putting me in surgeon ward? I would be very sad if I cannot see my baby until the next day.....
 
I was in a similar situation - planned c-section in October of last year. I was put on the surgery ward because there were (apperently) no rooms available on the maternity ward - no private, semi-private or ward rooms (I think even the "deluxe" room was taken). I requested a ward room, but we would have absolutely taken any room that was offered on the maternity ward and we made that quite clear when we were admitted.
The hospital was quite busy while we were there, however my doctor had made the booking two or three weeks in advance, so they had plenty of advance notice that we were coming.

One of my biggest complaints is that each time we tried to discuss the situation (with admissions, nurses, head nurses, etc) we were told that, of course they would move me once a bed was available on the maternity ward. This story, unfortunately, changed throughout my stay - they needed to keep beds free for emergency cases, etc. By the 4th and 5th day, the maternity ward had almost completely cleared out, however, we were never offered to be moved. I left a day early, so by that time, it didn't really matter.

Because of the over-crowding, there were other issues - no space in the breastfeeding room, over-worked nurses. Overall, I had a horrible experience (on top of everything, they were doing heavy demolition on the 7th floor) and I hope you don't have to go through anything similar. Any other questions, feel free to PM me. Good luck.
 
Has anyone been in the HK Adventist since the H1N1 outbreak? Does it make it more difficult to see your baby? I'm booked for Nov 09.
 
My friend gave birth there last year , she had a c-section,she was booked for the standard room but when she get there,they only have the semi-private room available,as u know everything will be 150% more than the standard room,she end up having a v.big bill.
I can understand that happen if u are having natural birth ,but she booked that day ..dont understand how come they do not hold the bed for her ?
 
Hi Nino, did they tell you all rooms were not available when you checked in or you only found out after your surgery? Thanks.
 
They told us when they admitted me that there were no rooms. In retrospect, I would have tried to contact my doctor and try to reschedule the surgery (it was scheduled for 8.30 that morning). However, as a first time mom, I really didn't really know what to expect - and it was 6.00 am!
 
Nino, I am really sorry to hear your experience. I would also be very sad if I needed to stay in the surgeon floor. I plan for c-section in the afternoon. Probably I need to check if i can check in a day earlier to occupy a bed first. Thanks for your sharing.
 
When I complained about it, the nurse said to me why don't you keep your baby in your room 24 hours. I said what about changing nappy and swaddling the baby. She said I'll teach you and you can do it all on your own! What a mean nurse!

When I read this comment, I just thought that in the States where I gave birth, at a hospital that is very pro-breastfeeding (actually, they are pro whatever the mother wants--so if the mother is pro-breastfeeding they are pro-breastfeeding) the standard is that if you want to breastfeed exclusively right after the birth they request that you room-in with your baby. They will also keep your baby in the nursery for you but that means even if you ask that the baby be brought to you every two hours, that may or may not happen. And generally, new parents are taught right away how to swaddle their children and change a diaper so that by the time they leave the hospital (and for a lot of people that's within 24 hours of the birth) they will know how. It's really not very mean to ask the parents to room-in with the baby and begin to take care of the baby on their own. Now, maybe the nurse said these things in an unkind way, though and I totally believe that if you're paying others to do a service they should give you service with a smile.
 
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