Petty vent - PNS DB

J

jane01

Registered User
Why is PNS (Disco Bay) unable to keep stocks of anything on its shelves? Yesterday they were out of:

* pampers premium XL nappies
* J&J unscented baby wipes
* wildalp water
* most herbs, including parsley which I needed and the basil should have been thrown out
* rigatoni
* custard - they've been out of it for about 2 weeks, bad timing over Xmas
* ripe avocados - I don't think I've ever seen a ripe one in there
* I'm sure there are more that I can't think of

They are constantly running out of baby yoghurt, dishwasher powder, vanilla icecream and Huggies nappies, but surprisingly had some yesterday. They can be out of these things for months at a time. How hard can it be to keep stock??? How hard can it be to order some more when you run out? I order online a lot and consistently received about half of what I order, because they are out of stock. Pathetic. Especially when they are the only choice in DB. Also especially when most of these things aren't perishable.

Yes, I know it is a very petty vent given there are people dying in the world, but it just annoys me. Does anyone else find the same problems, with PNS DB or elsewhere?
 
Hi Jane,
I couldn't agree more, and because they run out so often I find that when they do have these things in the store I stock pile. I know I'm not the only one and therefore the stock runs out more quickly. It is very annoying, as you say they are the only supermarket in DB. There is nothing like competition to make a retailer start doing what the customer wants. Unfortunately PNS do not have the much needed competition. It does do good to blow off steam, maybe we should contact the manager directly to see if we can get something done. Failing that I've always found that if you contact the managing director of a company you always get results.
Jools
 
Good idea Jools, here goes:

Dear Mr Li Ka Shing (OK I know he isn't the Managing director, just having fun)...
 
Rani, afraid not, this is from their website:

What if I live on the Outlying Islands?

Deliveries are only available to Yung Shue Wan, Lamma Island. Regardless of order size, all customers must also pay a third-party delivery fee of $4 per box from Kennedy Town to Yung Shue Wan public pier. Note that chilled and frozen foods are not yet available for delivery to Yung Shue Wan. Deliveries to Yung Shue Wan must be paid with credit card or an Options Wellcome Card. Cash and cheque payments are not accepted

Good idea though.
 
jane01:

I once bought 10 packs of Jumbo Size Pampers from PNS in Tung Chung along with other things, and had them delivered to us right in D.B. It was easy enough, and Tung Chung store seems to have a lot more baby stuff.

Good luck.
 
Thanks for the info svasbt. I didn't know that PnS Tung Chung delivers to DB.

I still find it incredible that our local supermarket can't keep reasonable stocks of basic items. It is not like nappies and baby wipes are perishable. There are enough children in DB that keeping stocks must be financially advantageous. Of course it is not reasonable for me to expect a supermarket to have everything all the time, but when they run out of something they can run out of it for weeks and months. That is what I find astonishing.
 
jane01:

I just checked out the newly opened Mannings in the Plaza. And guess what... the price of Pampers there is even lower than in P 'N S. Lucky us now that we at least have one other choice...

Sara.
 
Just been myself, nice wide aisles too. You can get a stroller down them without knocking everything flying. Things must be looking up.

Jools
 
Ladies:

Just had another delivery from Park 'N Shop in Tung Chung. All you have to do is buy $400, and the delivery to D.B. is free. Otherwise, it's $20.
 
Thanks for the tip. I still can't understand why you can't get things in DB and resent having to travel to Tung Chung for essential supplies. Adding to the list over the weekend:

* Baby yoghurt
* Huggies overnights
* Glad bake

PATHETIC ! Friendly staff though.
 
Hi,
Just come back from holiday and found out there's a customers forum meeting for Park N shop. It's today but there are only ten places, so I don't know if anyone has managed to get a spot.

Jools
 
Hi Jools

Thanks for that. I saw the notice, but just don't have time at the moment ! Working mums (even part time) are the busiest people. I will sit down and write them a letter when I have time.
 
jane01:

Just a little tips from my mother-in-law, unfortunately has nothing to do with PNS, but will hopefully help you out:
I always buy fresh basil and parsley and then freeze them. I find the flavor better than the dried ones. Wash and dry them before putting them in small glass bottles. I use baby food bottles. Finely chop the parsley before you put in the bottle, and scrap it out with the spoon when you need it. As for basil leaves, separate into individual leaves before putting them in the bottle. It can be easily taken out one by one when you need them. It'll be crisp in the beginning. Just leave them at room temperature for a while, and voila.... you'll have fresh basil leaves minutes later.

Just checked into Mannings this morning, they also carry Pampers Sensitive baby wipes that is $8 cheaper than PNS!

And like Jools, I stock pile when they have the things that I want.

Good Luck!
 
Ollyvia - thanks for the tips! I did not know you could freeze herbs. Thanks for explaining how. I have also started growing them on my balcony. Coriander and parsley are not going well, but basil, mint and thyme have survived my not-at-all-green thumb.
 
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