Doctor Joseph Pang & 2 Nurses

E

EXPERIENCED MOM

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Today I went to see Doctor Pang with my helper for my son's 18 month vaccination. The rudeness and tone and the way the nurses treated by baby was way out of line. It was very early in the morning, and there was only 1 patient waiting outside. As usual my son has to be weighed and measured. The two nurses wanted my son to be weighed and suggested we can use the stand up weight measurer, he took around 1 minute to get settled and the nurses were not happy we were taking up their "time" . One of them said we have a lot of patients and tried to rush us, during this time, my baby was getting more upset as their voice and tone was loud and rude. After we eventually got weighed, the two nurses forcibly held him down to have his head measured. At that point I told them to stop what they were doing as they were assaulting my son to get their job done.

It was our turn to see Doctor Pang. I said I wanted to tell him that he had 2 very rude nurses and I wanted to tell him what happened. Before I even began, he said "I don't think so, if our nurses were rude and unfriendly, I wouldn't be able to survive in Central for the last 10 years and have as many patients as I have". He went on to defend his nurses and his practice, before I even got to tell him what happened. I asked him, are you going to let me tell you what happened ? Will you let me say something ? then he said, go on..As I told him, he interrupted me and said "If my nurses were so bad and rude, I wouldn't be able to survive in Central for the last 10 years, in fact, I have a lot of clients who "LOVE" my nurses, there are a lot of Hong Kong doctors out there, in fact, I have noted that you and your husband are the not easiest whenever I try to give your baby the shots and you always want to do things your way..and whenever your son is upset, you want to stop that and do it your way." I said all mothers and fathers get anxious and I think this is normal to which he replied "I don't think so, not everyone is like you". He then suggested maybe we don't fit your style and there are plenty of doctors out there. At point, I said we are not coming back here again and we will not be taking the shot today.

To be a doctor, you must at least have compassion, love and understanding. The nurses make up a big part of the practice and the tone that they used and their important time attitude is totally unacceptable. I would not recoommend Doctor Joseph Pang, and he doesn't come cheap either. If you want to spend big bucks to see a celebrity doctor who is "famous", but end up with nurses mis-handling your child with bad attitude, then you know where to go, but you will regret it.

I regret paying him for the last 18 months only to find out today, that to them, we are just another disposable patient he can lose because "he has a lot of clients who loves him".
 
Check out Dr. Dannie Ting. Even with her many patients, we never ever felt rushed during our consultations. I feel that she genuinely listens and acknowledges our concerns. Her nurses are quite friendly and caring as well. Dr. Ting's in the same building as Dr. Pang.
 
yea experience mom, you are right. Even i had such experience i found that doctor itself is very rude. When i went, he was wearing mask on his face wasn't ready to listen to me for something. Afterwards i decided not to see him again.
you are right.
manya
 
Dr. Angela Lau at Island Health / Central Health is very nice as well - she takes her time with patients and never rushes.
 
All Doctors wear the mask because of health reasons. Dr Dannie Ting does too. She recently had change of nurses but the new ones are nice too.
 
not only is he like that. Dr. Leo Chan is similar. both docs are highly popular amongst the local community.

i just had my baby at Matilda 3 weeks ago. I was chatting w/ a midwife about how local docs don't like to go to Matilda. She had a very valid observation. At the Matilda (& I think most foreign docs/obgyn/pediatricians), the docs & midwives are pro-patient, meaning that they do what the patients wants. in the local community, it's pro-doc, meaning the patient, nurses, midwives do what the doc want. i think it's true, in the local community, doctors are professionals, and you may not question them or criticize them or tell them what YOU want. you have to do what HE/SHE wants, what they're used to, their practise. I"m sorry, I'm local chinese, born & raised here but I believe if we're the customers, we should have our say.

so go ahead & switch doctor. we go to Thondup & he's wonderful.
 
o & btw, in hk, being a doctor to a lot of docs are not because he/she is compassionate & want to help people. a lot of them became doctors cos their parents wanted them to be, and it was a prestigious occupation, one that will earn you a lot of $$$.
 
I'm happy to see this thread! i just hate that Dr. <snip> (I know it's rude to say it but J. Pang deserves it after treating his patient as idiot) Every time I asked him questions, it seemed like I was taking up his 'time', showing his impatience to me.

To be a pediatrician, he has to at least show a little bit of caring to new parents. It's ugly to tell everyone i just care about money!

I stopped going there before my girl turned 1 and go to Leo Chan instead, he's a lot better than Joseph Pang.
 
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Boo on Dr. Pang! Never been to see him and thanks for the warning! Have been to see other similar female doctors here, though.

I went to a couple of the "superstar" doctors down in the Central area and had the same experience--along with sticker shock when one charged me 800 HKD for simple calcium tablets that later that day I found at the local pharmacy for 30 HKD! Thankfully, when I was able to exchange them and get my money back! Had another one give me a hard time because I wanted my husband in the room during the first ultrasound he was able to attend--she finally said "Okay, but he can only come in for one minute" and then she yelled at me during the consultation and then did not speak to me at all but only speak to my husband in Cantonese--I walked out of that appointment in a hurry.

My current OBGYN, well I refer to her as "the crabby lady." She is experienced, has credentials and has clients but she is about the meanest, old lady I've ever met. She's never "wasted" a smile on me even when she told me I was pregnant with my first baby. No congrats whatsoever and she said it with a tone like, "Shut the door on the way out." But, she is a bit cheaper than most other doctors and since I didn't have to have her at the birth of my baby (THANK GOD!) and I don't have insurance that covers seeing her, I can stand to go see her once a year for a pelvic exam.

But, my son's doctor in Mei Foo is really great. Dr. Joseph Ma. Probably one of the kindest and gentlest doctors I've met. Never rushes us. Price is good and he does a good thorough job. Would recommend him any day.

No one can beat my son's doctor in the States, though--he was terrific. But, needless to say, we don't see him often now. :0)
 
I m so right to have decided not to see J Pang when my daugther was a baby.

It was back to 2003, my ob gave J Pang's name to the nurse in the operation theatre of Canossa right after my c-section without my consent. J Pang then poped up every morning during my stay in the hospital to tell me "Baby's fine" and rushed off. I genuinelly dislike his appearance. I simply know I m not going to see him again when I got his bill to find he charged me $3000 for each visit. I don't know he's famous. I just know he doesn't worth it.

I joined the hospital's vaccine package. Where we met Dr Tam. He's nice and very famous.

Before we switch to our family doctor, my daughter had a fever at her 9 months, and I brought her to Matilda after calling Dr Tam's clinic and he's appointments are full that day. Luckily we met Dr Richard Chiu who was a resident at Matilda. Dr Chiu is kind n gentle. We had a few flu shot at his clinic in Central since then. His nurse is very helpful and caring too. If I am giving birth at Matilda this Nov, I will definitely use Dr Chiu.

I believe there are a lot of good local doctors, we are just a little bit unluck to have met J Pang.
 
I also went to Dr. Ma in Mei Foo on MLBW`s recommendation. He was really nice and gentle and easygoing. He took a sincere interest in my baby and was actually delighted just to hold him. Also, I had a vaccination there and a basic check up and I wasn`t charged for a consultation fee, which is actually quite reasonable. It`s just so nice to walk into a doctor`s office and be greeted by a warm smile.
 
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