I have this new helper who arrived in late November last year. when she first started coming, every time i told her she did sth wrong, she'd raise her voice & talk back at me. obviously, i get upset, and scold her, then she'll cry.
this morning, i was not feeling well so i asked my mom to come to pick up my daughter & the helper to go to the playgroup. before they left, i gave my helper a bun & ask her to eat it now (as breakfast cos i know she hasn't eaten yet). she said, "no, i'll eat later" then i said "you won't have time to eat later, cos my mom doesn't like people eating in her car", then she said "no, i'll eat at school", so i said "you're not suppose to eat in the classroom. that's why i said you won't have time to eat." then she said, raising her voice 2 pitches higher, "no, i saw so & so's mother ate the other day." so i said, in my regular tone, "the teacher is being nice not to tell her off, but they have a rule no eating or drinking in class except snack time, so the kids won't be disturbed." then she reluctantly pulled a face & nod. when she came back, i explained to her that when i told her sth like this morning, i have my reasons & she should not argue, then she raised her voice "i'm not arguing (& started weeping), then i'll just not talk when you talk to me" (in an angry tone)
this has happened a million times since she's been here. when i told her she needs to smile at my friends & family, and not pull a face, she gets offended and pulls a face. my friends told me she's rude & when they talk to her nicely, she pulls a face & turn her back on them. she doesn't take instructions. when i told her to do sth a certain way, she always tell me "no, i can this-this-this". i always have to explain everything to her clearly why i need sth done as i instruct & sometimes she still does it her own way. when i confront her, she cries.
am i being a mean employer or she's too sensitive? as an employer, aren't i entitled to tell her what to do? and give her instructions?
this morning, i was not feeling well so i asked my mom to come to pick up my daughter & the helper to go to the playgroup. before they left, i gave my helper a bun & ask her to eat it now (as breakfast cos i know she hasn't eaten yet). she said, "no, i'll eat later" then i said "you won't have time to eat later, cos my mom doesn't like people eating in her car", then she said "no, i'll eat at school", so i said "you're not suppose to eat in the classroom. that's why i said you won't have time to eat." then she said, raising her voice 2 pitches higher, "no, i saw so & so's mother ate the other day." so i said, in my regular tone, "the teacher is being nice not to tell her off, but they have a rule no eating or drinking in class except snack time, so the kids won't be disturbed." then she reluctantly pulled a face & nod. when she came back, i explained to her that when i told her sth like this morning, i have my reasons & she should not argue, then she raised her voice "i'm not arguing (& started weeping), then i'll just not talk when you talk to me" (in an angry tone)
this has happened a million times since she's been here. when i told her she needs to smile at my friends & family, and not pull a face, she gets offended and pulls a face. my friends told me she's rude & when they talk to her nicely, she pulls a face & turn her back on them. she doesn't take instructions. when i told her to do sth a certain way, she always tell me "no, i can this-this-this". i always have to explain everything to her clearly why i need sth done as i instruct & sometimes she still does it her own way. when i confront her, she cries.
am i being a mean employer or she's too sensitive? as an employer, aren't i entitled to tell her what to do? and give her instructions?