same case
Here is my situation, I need to hire a helper which to take care of my kids, because they already here in HK to take up their studies. We choose EMRYs Employment Agency to take care of our application and to ease our burden for our chosen helper (We gave our documents last 1 JULY 2011).
Since one of the basic requirement is MEDICAL CLEARANCE (Philippines) we have no choice but to follow their instruction. She undergo all medical procedure/requirements but until now (more than a month) the helper have not yet received the so called MEDICAL CLEARANCE (FIT TO WORK) from their agency and not yet even file our Helper?s application to Philippines Consulate or HK Immigration. We follow their instruction from the start but they always insist THAT she need to go to medical clearance, even though we want to sign a waiver.
Also, as per my understanding and informed them that The HK Government policies (Part XII of the Employment Ordinance) contradicts with their company policy as stated in their receipt (see attach) that the helper will be the one who will shoulder other medical expenses such as her ultrasound showing negative results (but on their Physical Examination she has a bilateral cysts), eyeglasses, tooth extraction etc. which all of this directly cost her about Php 25,000 ($4,700 approximate) to fulfill her medical requirement. We also mention in our previous email that we are willing to have her medical examination here in HK(as their findings she has a bilateral cyst). But instead they want me to sign a waiver to clear Emrys and All pro staffing (I don't know WHY?).
As the result of these (me, my family and my helper) having many difficulties, frustration in transacting with that agency. We are mentally tortured that AFFECTS my working efficiency. Which I?m always asking WHY?, what?s the problem and what went wrong? May be, it is because she did not choose their accredited Medical Clinic that from the start they didn?t inform her to go on your affiliated clinics. As the result they didn?t gain profits from her medical examination that?s why they don?t want to give her a FIT TO WORK Status? Also, we force to cancel her application due to her medical clearance FIT TO WORK status, because we know they have no plan to gave her medical clearance.
Do you think that I can file a case against employment agency since their policy is contradict with the HK Labor Ordinance? Because in my mind their policy is the can manipulate everybody who want to seek for a job here in HK and it root of corruption, since they always insist that the helper is the one who shoulder extra expenses.
Hope I can hear from your good office regarding my situation.
Emrys Information:
Agency : Emry's Employment Agency
Address : Shop 355, 3/F World Wide Plaza
19 Des Voeux Road, Central,
Hong Kong
Fax : 25459155
Tel: 28156060 , 28154114
Think so many times ask for the best employment agency!!