For anyone who is deciding whether to see Troy Sing for the first time or not for acupuncture treatment, please read....
My personal experience with Troy Sing is unfortunately not great!
I am not telling people not to see him at all as things may have changed now and of course, everyone's experience is different. I felt he did know his stuff. But if you decide to try him out, then I would highly recommend making sure you ask the right questions before you start treatments with him.
The main questions I would ask are:
What exactly will happen at each session and how long?
(i.e. picture taken of tongue, measure blood flow with machine, taking pulse, the actual acupuncture)
I was rushed in and out of rooms at times and sometimes I was left in rooms without being told how long I had to wait.
Who will be performing the acupuncture every session?
(i.e. will it be Troy Sing inserting the needles every time?)
For my sessions, I had students inserting the needles without being supervised in the same room by Troy Sing after the first 2 sessions and it occurred to me after that they may not have been properly qualified to do it. If I'm paying for Troy Sing, I expect Troy Sing to do the treatment every time. I didn't even see or get a consultation with Troy Sing for a few sessions.
How will they monitor progress and how often will they give you feedback on progress?
For my sessions, I was given no feedback of progress or changes after 3 months. Whenever I tried asking, I was always given the same answer....can't tell until after 6 months of treatment. They did not tell me their diagnosis or where my imbalances were (like they always do when you see a Chinese TCM doc) despite taking pictures of my tongue, checking my pulse and measuring my blood flow every session.
They did not really seem to alter the prescription herbs despite telling them I thought I was experiencing some negative side effects.
The clinic was very busy when I went and it felt as if they were getting patients in and out as fast as possible. I don't mind that too much if they were able to give me some feedback each session, but to leave each session without being given any explanation even of what herbs and how they would help me does not seem worth the money.
With the lack of feedback, no consultation received (apart from the 1st visit) and allowing students to perform the acupuncture treatment unsupervised, I stopped the expensive treatments.
I see they have a new website now and they have separated consultation fees for herbal and acupuncture treatment.
