accident

Just so you know, given that there is proof of negligence, you can terminate her without notice i.e. with immediate effect. And you will definitely find someone better! Finding the right DH is a matter of trial and error and patience. Keep trying, keep looking until you find someone suitable.

Putting a kid's hand under hot running water until it blisters is NOT ignorance. Just plain old negligence in executing care of duty. Thinking that it is a minor incident may perhaps constitute ignorance. But come on! She must have realised that the standards/expectations of child care in Hong Kong and the Philippines are VERY different. Should have already been covered in her training. Besides, all you have to do is look around.

Given the trust and safety issues brought up via this incident, I'd rather start over with another helper.

BTW... I hope mum and daughter are doing much better :flower:
 
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I think her reaction was born out of fear and ignorance but not guilt. Even my other maid and my mom's maid do not think she feels guilty at all. No, I don't think she is a horrible and uncaring person, just someone who does not accept responsibility for doing something wrong. Now that I think about it, in the past, whenever I pointed out something to her, the first thing she always did is to point the finger. Even my mother noticed this in the 10 days we have been here. That it was not her who did it, but the other maid. She just does not want to be told she is wrong. I pretty much ignored this in the past. My other maid had a problem with this before and was mad at her for a few days as a result.

I am pretty sure who I end up with will be better because anyone who does not cause this type of injury to a 13 month old baby is better in my eyes. Even if something happens, I think most people would show more remorse and guilt than she has.
 
Oh dear, sorry to read that, i hope your lil girl is healing nicely.

i can totally understand the frustration you are feeling right now.

it bugs me too when people think that the helpers can do no wrong, i have had so many bad helpers i have lost count, you treat them equally etc. and yet they can mess u around or give attitude, it is beyond me. i have fired yet another helper for havin attitude when i simply ask her to do something for me i get a black face and no acknowledgement of my request...anyway that's my problem but a lot of these helpers are plain wicked!!!!
 
u said she has a year left on her contract, in the past one year that she has been with u has she given u any reason to doubt her ability to take care of your kids or any other work that u have assigned to her? if yes then u can let her go if no then u can give her one more chance and then decide

I hope ur child is feeling better
 
OMG I am so sorry this happened to you and your daughter. I actually felt physically ill reading what happened. There is no possible way a second under a hot tap did that much damage - I'm not saying she burnt her on purpose either but yowser! And after her disgraceful attitude - she would be on a plane so fast and out of my house quicker than you can believe.
 
This is frightening. She should be blacklisted and fired. I'm surprised you can put up with this type of attitude.

Suggest you find another asap and send her packing, unbelievable.
 
I don't know what all the discussion is for, you need to fire her. Her attitude is not acceptable. We had a bad accident happen in our family but the helper herself was sick with worry, apologised every few minutes for days (!) and cried a lot. Someone who is paid to look after your child should be responsible enough to admit when they do something wrong. What if your daughter had eaten something poiionous and your helper wouldn't admit it.

Give her one month's pay and tell her to leave. There are plenty of good helper's out there who take their job seriously and respect your wishes to know what goes on with your child!

HappyV your comments are as amusing as always.
 
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